Third-Party Juniper Networks Support & Maintenance
Comprehensive support, maintenance and spare part replacements for Juniper Networks hardware.
Juniper Networks Support & Maintenance
Third Party Maintenance services for your Juniper Networks data center equipment
When your Juniper Networks hardware reaches End-of-Life (EOL) or End-of-Service-Life(EOSL), you need a reliable support partner to keep your critical infrastructure running. With over 40 years of industry experience, Evernex delivers expert third-party maintenance services that help organizations continue operating their Juniper Networks equipment beyond OEM support timelines.
Providing onsite and remote support in more than 160 countries, we leverage a network of 600+ trained engineers to help diagnose issues, resolve incidents, and maintain the availability of your Juniper Networks data center environment.
Extend the lifespan of your Juniper Networks infrastructure, reduce support costs, and maintain control of your IT lifecycle with flexible third-party Juniper Networks support designed around your business needs.
Supported Juniper Networks products
Evernex supports a wide range of Juniper Networks products
Juniper Networks
ISG Series
QFX Series
SRX Series
EX Series
J Series
Can’t find your product? Get in touch
Talk to one of our Juniper Networks support experts to find out if we cover your hardware model
– we’re always expanding our support capabilities.
Support overview
Evernex’s third-party Juniper Networks support and maintenance services include:
Whether you need expert repairs, troubleshooting, or rapid part replacements, Evernex offers a complete range of third-party maintenance and support services for your Juniper Networks hardware.
Our global network of more than 600 skilled L1-L3 engineers provides rapid onsite support, advanced troubleshooting, and expert repairs to restore your Juniper Networks equipment quickly and minimize business disruption.
From power cables to CPUs or entire servers, Evernex ensures swift replacements for business-critical Juniper Networks parts. Refurbished replacement components are kept on hand across over 330 storage sites through our SPaaS™ (Spare as a Service) program, with delivery in under 72 hours.
Our SLAs adapt to evolving business requirements without hidden fees or lock-ins. You can choose from a range of coverage options and response times to build a support plan customized to the reality of your Juniper Networks infrastructure assets.
SLA coverage and response time options:
Coverage
24×7 13×5 9×5Response times
4h Next business day Next 5 daysManage your Juniper Networks support from a single platform. The Evernex CARE portal gives you 24/7 access to service requests, asset information, maintenance history, and contract details, making it easy to monitor and manage your infrastructure across multiple vendors, locations, and devices.
What our customers are saying
Discover why businesses worldwide trust Evernex to keep their IT running
Gartner and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
Why choose us
Benefits of choosing Evernex third-party Juniper Networks support
For more than 40 years, organizations worldwide have trusted Evernex to extend the life of their IT infrastructure.
Flexible service-level agreements
Choose the coverage, response times, and contract terms that match your business needs – we offer up to 24×7 coverage and 4-hr response times for mission-critical assets.
Global support with local expertise
Access rapid assistance from local engineering teams, backed by Evernex’s worlwide support network and multilingual capabilities. With a presence in 160+ countries and a workforce including 55 nationalities, we offer global reach with a local touch.
Support beyond OEM lifecycles
Extend the life of your Juniper Networks infrastructure beyond EOSL, avoid premature refreshes and maximize your IT investments.
Lower IT support costs
With Evernex, you can save up to 70% on maintenance costs. At the same time, reduce your CAPEX and OPEX by delaying premature hardware refreshes, minimizing downtime, and keeping support costs predictable.
Carbon footprint reduction
Maximize the lifespan of your existing IT infrastructure with refurbished parts, reducing e-waste and avoiding the CO₂ emissions associated with new manufacturing. See our carbon savings calculator to learn more.
Multi-vendor data center expertise
Manage your Juniper Networks infrastructure alongside other technologies with one experienced TPM partner. We support 14 000+ hardware models across a range of vendors, providing comprehensive support across your entire infrastructure.
Beyond TPM support
Additional Juniper Networks services
Discover additional ways our teams can support your Juniper Networks infrastructure:
IMAC (Install, Move, Add, Change):
Rack and stack, configure, and deploy all your Juniper Networks data center equipment.
Relocations:
Safely migrate your Juniper Networks infrastructure with minimal disruption, from planning to installation.
Certified recycling:
Responsibly and securely dispose of and recycle your retired Juniper Networks hardware.
Buy-back programs:
Support the circular economy and reclaim value on your old Juniper Networks assets.
Hardware procurement:
Source reliable Juniper Networks hardware for expansions, upgrades, or your replacement needs.
Manufacturers
Other brands supported
Contact us