Library solutions
We bring together experience, expertise and state-of-the-art facilities to repair libraries across all leading brands.
Library solutions Overview
Expertise, experience and cutting-edge technology
We offer the only TPM option to repair libraries and sub-assemblies, maintaining thousands of assets over the world for thousands of organizations.
What we offer
Your library, in good hands
6-month to 1-year guarantee
We’re so confident of the quality of our in-house repairs, we offer a 6-month guarantee.
All readers and libraries we provide:
- Are fully reconditioned and tested in our workshop
- Come with a test report
- Include a warranty for the entire asset
Flexible & tailored service
All our library repair services are offered with your business in mind. We’re flexible and can cater to every eventuality.
- Workshop repairs: fixed-price service based on listed products, free quotations on all other models
- Advance exchange (ADEX): we make sure you have a replacement part while yours is being repaired
- Standard exchange: we receive your faulty part and provide you with a functional one
- On-site maintenance: for fast fixes and other maintenance tasks
Comprehensive library management
Library management is complex, so we offer the full service, simplifying processes across your multi-vendor library equipment with a Single Point of Contact (SPOC).
We also offer:
- On-site troubleshooting
- Fleet migration
- Recovery of old units
- Firmware updates
- Duplication
- Data conversion
Multi-vendor support
All major tape libraries’ brands
Our multi-vendor expertise extends to all leading manufacturers. We sell, rent and support industry-leading equipment from a wide array of brands.
Key figures
Library repair in numbers
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Storage solutions
Manage and protect your data with Evernex Storage Solutions
Our services
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FAQ
Data Center Maintenance
What tape library brands and models does Evernex repair and support?
Evernex supports all major brands and models of tape library hardware, including IBM, HPE, Dell, Quantum and Oracle.
What is included in Evernex's tape library repair service?
Expert teams leverage state-of-the-art LTO technology to repair and manage a wide range of tape libraries and back-up drives. Our support and repair services include troubleshooting, old unit recovery, updates, data conversion and part-replacement.
Does Evernex support legacy LTO tape formats?
Yes, Evernex supports legacy tape storage well after its manufacturer-established EOL or EOSL date. Evernex’s goal is to help businesses maximize the useful lifespan of their hardware, allowing them to save costs, maximize productivity and reduce their carbon footprint.
What warranty does Evernex provide on repaired tape libraries?
Evernex offers 6-month guarantees on all our repairs. Our guarantees also cover the entire asset, not just the repaired component.
Can Evernex help migrate data from old tape formats to newer LTO generations?
Yes! Secure and efficient fleet migration is a key library solution provided by Evernex.
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