The Value of TPM

The Value of TPM. For organizations of every kind, ensuring the reliability and optimal performance of their IT infrastructure is paramount. However, maintaining hardware assets can be a complex and resource-intensive task. This is where Third-Party Maintenance (TPM) comes into play. Offering a cost-effective and efficient solution for managing IT hardware. In this article, we take a look at the value of TPM and its benefits for businesses.

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What is TPM and How Does it Work?

Third-Party Maintenance (TPM) is a service provided by external vendors like Evernex. It supports and maintains IT hardware assets such as servers, storage systems, and networking equipment. Instead of relying solely on OEM (Original Equipment Manufacturer) maintenance contracts, organizations can opt for TPM. So to extend the lifecycle of their hardware and maximize its value.

A TPM provider like Evernex offers comprehensive maintenance services. This includes hardware support, troubleshooting, parts replacement, and proactive monitoring. Third-Party Maintenance vendors leverage their expertise and global network of technicians. In this way they deliver timely and reliable maintenance, ensuring minimal downtime and optimal performance of IT infrastructure.

The Benefits of Implementing TPM solutions

Implementing TPM solutions offers several benefits for businesses:

  • Cost Savings:
  • TPM typically costs less than OEM maintenance contracts. They allow organizations to reduce their IT maintenance expenses without compromising on quality or service levels. Gartner estimates that companies can save 70% on average by relying on Third-Party Maintenance.
  • Flexibility: TPM offers flexible service options tailored to the specific needs and budget constraints of organizations. Customers can choose from different service levels, response times, and coverage options based on their requirements.
  • Extended Hardware Lifespan: TPM helps extend the lifespan of IT hardware beyond the end-of-life (EOL) or end-of-service-life (EOSL) dates set by the original equipment manufacturer. By providing support for legacy equipment, TPM enables organizations to maximize their investment in hardware assets as well as reduce their emissions by preventing the need to manufacture new equipment.
  • Global Support: A TPM provider like Evernex has a truly global presence, with a network of certified technicians worldwide. This ensures prompt and efficient support, regardless of the geographic location of the hardware, which is a great way to optimize uptime.
  • Single Point of Contact: TPM consolidates hardware maintenance under a single contract, streamlining vendor support and simplifying the management of IT infrastructure. The result is less headaches and time spent managing maintenance matters for multi-vendor equipment. 

TPM solutions vs. In-house Maintenance

While some organizations opt for in-house maintenance of IT hardware, TPM offers several advantages over this approach. In-house maintenance requires significant investments in training, tools, and resources, as well as ongoing management and oversight. Third-Party Maintenance, on the other hand, provides access to specialized expertise, global support capabilities, and cost-effective maintenance solutions without the need for internal resources.

The value of TPM at Evernex

Evernex is a leading provider of TPM solutions, offering comprehensive maintenance services for a wide range of IT hardware brands and models. With over 40 years of experience and a global presence in more than 165 countries, Evernex is trusted by organizations worldwide to ensure the reliability and performance of their IT infrastructure.

Evernex’s TPM services include proactive monitoring, rapid response times, refurbished spare parts through its SPaaSTM (Spare as a Service™) program, and dedicated technical support from certified engineers. By partnering with Evernex for Third-Party Maintenance, organizations can optimize the lifecycle of their hardware, reduce maintenance costs, and focus on driving their business forward. Contact us to discuss the future of your IT.

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