Huawei TPM Support & Maintenance
Experience peace of mind with our comprehensive support and maintenance services for your Huawei infrastructure. Our team of skilled professionals is dedicated to ensuring the smooth operation of your Huawei systems through proactive maintenance, quick issue resolution, and efficient hardware support. Huawei Support.
Huawei Support & Maintenance
Comprehensive services for your data center equipment
Protect your business continuity with the European leader in third-party
server maintenance
Huawei Server
Huawei FusionServer
Huawei Storage
Huawei OceanStore
Truth vs fiction
The top 5 myths about TPM
| OEM claims | The Evernex truth | |
|---|---|---|
| Diagnostic tools & maintenance aids | Tools can only be configured by the OEM | Evernex has developed maintenance aids and tools that perform the same function |
| Firmware patches and updates | Third party providers cannot provide software patches and updates | Evernex supports stable systems that are post warranty, negating the need for updates |
| Replacement parts | OEM parts are better quality than the counterfeit ones used by third parties | Our Evernex team tests and reconditions original manufacturer spare parts to ensure performance at the highest level |
| OS support | Third party providers are unable to provide software support | L3 support engineers at Evernex are specialized per technology providing day to day 24/7 support |
| Engineering talent | OEM engineers are the only ones qualified to service equipment | Certified/trained Evernex engineers deliver services in the state of the art according to OEM best practice |
Evernex in figures
Performance and impact by the numbers
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Sustainability
Reduce your Carbon Footprint
Our TPM offering not only optimizes your operations but also contribute to a greener future.
By maximizing the lifespan of your existing IT infrastructure through the use of refurbished parts, you help reduce electronic waste and the carbon emissions associated with the manufacture of new equipment.
Data Center Maintenance
Extend the life of your data center IT assets with Third-Party Maintenance
Huawei TPM Support FAQ
Huawei Third Party Maintenance made simple
How does Evernex guarantee the quality of its spare parts?
All spare parts provided through our third-party maintenance service are refurbished at our state-of-the-art facilities. We ensure their performance by putting them through rigorous quality testing that allows us and you to have full confidence in their ability to keep your systems running.
What is third-party Huawei maintenance, and how does it work?
Third-party Huawei maintenance covers a range of services to keep your Huawei hardware assets in robust working condition. These include diagnostics, technical support, repairs and break-fix services, part replacements, system monitoring and optimizations, executed by engineers specialized in Huawei systems. This way, we maximize the reliability, security, and efficiency of your data center equipment well beyond the official EOSL date.
What Huawei servers and storage systems does Evernex support?
Evernex covers a range of Huawei hardware products, notably the FusionServer line and the OceanStore storage systems. If you don’t see your product, get in touch to ask – we are expanding our support capabilities all the time!
What is the minimum contract duration?
There is no minimum duration for our contracts. This gives you the flexibility to decide whether our service is the right fit for you and your business without added fees for early contract termination.
How quickly can Evernex respond to a Huawei hardware issue?
Evernex offers several response time and coverage options in our customizable SLAs, aligning with each client’s infrastructure needs. For mission-critical Huawei hardware, we deliver 4-hr response time options and up to 24×7 coverage to ensure rapid issue resolution and minimize downtime.
Manufacturers
Other brands supported
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