Storage maintenance

NetApp

Optimize the reliability and performance of your NetApp storage solutions with our top-quality support and maintenance services. From proactive monitoring and capacity planning to data migration and system upgrades, our team is dedicated to ensuring the seamless operation of your NetApp environment, empowering your data management capabilities.

Support & Maintenance

Comprehensive services for your data center equipment

Protect your business continuity with the European leader in third-party
server maintenance

Storage

AFF Series
FAS Series
V Series
GF Series
SA Series
F Series
E Series

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Truth vs fiction

The top 5 myths about TPM

OEM claims The Evernex truth
Diagnostic tools & maintenance aids Tools can only be configured by the OEMEvernex has developed maintenance aids and tools that perform the same function
Firmware patches and updatesThird party providers cannot provide software patches and updates Evernex supports stable systems that are post warranty, negating the need for updates
Replacement parts OEM parts are better quality than the counterfeit ones used by third partiesEvernex uses original manufacturer spare parts, tested and reconditioned by our team to ensure performance at the highest level
OS supportThird party providers are unable to provide software support Evernex has L3 support engineers specialized per technology providing day to day 24/7 support
Engineering talent OEM engineers are the only ones qualified to service equipment Evernex engineers are certified/trained to deliver services in the state of the art according to OEM best practice

Evernex in figures

Performance and impact by the numbers

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Sustainability

Reduce your Carbon Footprint

Our TPM offering not only optimizes your operations but also contribute to a greener future.

By maximizing the lifespan of your existing IT infrastructure through the use of refurbished parts, you help reduce electronic waste and the carbon emissions associated with the manufacture of new equipment.

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maintanance
TPM vs OEM
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Data Center Maintenance

Extend the life of your data center IT assets with Third-Party Maintenance

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FAQ

Maintenance made simple

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How quickly can I get my assets under contract?

Depending on your needs, we can have your asset under contract as quickly as possible.
Get in touch with one of our experts and discuss your options.

What is the minimum contract duration?

There is no minimum duration for our contracts. This gives you the flexibility to decide whether our service is the right fit for you and your business without added fees for early contract termination.

How do you manage assets under warranty?

We offer our service to assets still under warranty of the Original Equipment Manufacturer (OEM), delivered in accordance with your tailored SLA. Evernex always provides its third-party maintenance service completely independent of the OEM, meaning we do not deal with them directly.

How does Evernex guarantee the quality of its spare parts?

All spare parts provided through our third-party maintenance service are refurbished at our state-of-the-art facilities. We ensure their performance by putting them through rigorous quality testing that allows us and you to have full confidence in their ability to keep your systems running.

I have a problem with a server that is not under contract. How can Evernex help me?

To solve your server’s problem, first we conduct a remote troubleshooting session to find out more about the nature of the issue. With this information, we then offer you a quote for time and materials, before arranging the necessary personnel and resources to fix the problem in line with your SLA.

Manufacturers

Other brands supported

cisco
hpe
ibm
brocade

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