Data center Third-party Maintenance
Data center Third-party Maintenance (TPM) extends the life of your IT assets with up to 70% savings.
Overview
Data center Third-party Maintenance
Data Center Third-Party Maintenance (TPM) is hardware support service supplied by an organization which is not the Original Equipment Manufacturer (OEM). TPM offers post-warranty maintenance for equipment that OEMs no longer support, making it possible to extend the life of IT hardware.
Elevate your IT strategy with TPM
From savings to improved convenience and performance, Third-Party Maintenance (TPM) offers myriad benefits.
Achieve savings
Save up to 70% on your IT maintenance and support costs compared to the manufacturer.
Choose quality
Get quality service and expert support from certified multi-vendor engineers.
Increase convenience
Simplify your IT maintenance with a single contract and single point of contact, freeing up time and resources.
Improve your sustainability
By extending the life of your IT equipment, you help reduce e-waste creation and prevent the manufacture of new equipment and its related emissions
Multi-vendor support
All major brands supported
Our multi-vendor expertise extends to all leading manufacturers. We sell, rent and support industry-leading equipment from a wide array of brands.
Equipment supported
Cost-effective hardware support by certified engineers
Server maintenance
To keep servers running smoothly, we monitor to identify and prevent problems that may result in downtime.
Storage maintenance
Our storage service allows you consolidate all of your multi-vendor contracts into a single agreement, providing convenience as well as savings.
Library maintenance
Safe and efficient access to libraries of data is basic for a data center. Our teams and library storage devices allows data centers to recover quickly from faults and downtime.
Network maintenance
Our specialists and local teams of engineers help diagnose problems to avoid hardware disruptions and ensure business continuity.
Service Level Agreement (SLA)
Create a tailored SLA for your specific needs and budget or use our ready-to-go SLAs
Get in touch with our experts today
Make the most of your IT
Customer Portal
Taking care of your business
Evernex CARE is our intuitive portal that gives you access to service tickets and equipment details.
Key figures
Reasons to partner with Evernex for Data center Third-party Maintenance
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Constant vigilance
ASR monitoring for your peace of mind
We provide Automated System Recovery (ASR) monitoring to safeguard your systems and minimize downtime. Our technicians proactively monitor your hardware, identifying any anomalies or potential issues and allowing us to take action and prevent disruptions to your business operations. A great way to achieve peace of mind—and uninterrupted productivity.
Sustainability
Reduce your carbon footprint
The benefits of TPM don’t end at savings and convenience. By extending the life of your assets through refurbished parts, you’re simultaneously reducing your carbon footprint by creating less e-waste and preventing the emissions associated with the manufacture of new equipment.
FAQ
Data center Third-party Maintenance made simple
How quickly can I get my assets under contract?
Depending on your needs, we’ll make sure your IT assets are under contract as quickly as possible.
What is the minimum contract duration?
There is no minimum duration for our contracts. This gives you the flexibility to decide whether our service is the right fit for you and your business without added fees for early contract termination.
How do you manage assets under warranty?
We offer our service to assets still under warranty of the Original Equipment Manufacturer (OEM), delivered in accordance with your tailored SLA. Evernex always provides its third-party maintenance service completely independent of the OEM, meaning we do not deal with them directly.
How does Evernex guarantee the quality of its spare parts?
All spare parts provided through our third-party maintenance service are refurbished at our state-of-the-art facilities. We ensure their performance by putting them through rigorous quality testing that allows us and you to have full confidence in their ability to keep your systems running.
I have a problem with a server that is not under contract. How can Evernex help me?
To solve your Data center Third-party Maintenance server’s problem, first we conduct a remote troubleshooting session to find out more about the nature of the issue. With this information, we then offer you a quote for time and materials, before arranging the necessary personnel and resources to fix the problem in line with your SLA.
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