Server maintenance
Storage maintenance
Library maintenance

Sun/Oracle

Ensure the continuous operation of your Sun/Oracle systems with our comprehensive support and maintenance services. Our skilled technicians provide proactive monitoring, timely hardware repairs, software updates, and efficient troubleshooting to keep your Sun/Oracle infrastructure running smoothly and minimizing any disruptions.

Support & Maintenance

Comprehensive services for your data center equipment

Protect your business continuity with the European leader in third-party
server maintenance

Server

Fujitsu Server M10-series
Fujitsu Server M12-series
Netra
ORACLE SERVER X5-series
ORACLE SERVER X6-series
ORACLE SERVER X7-series
SPARC M-series
SPARC T3-series
SPARC T4-series
SPARC T5-series
SUN BLADE
SUN ENTERPRISE
SUN FIRE
SUN SERVER X4-series
SUN SPARC ENTERPRISE M-series
SUN SPARC ENTERPRISE T-series
ULTRA

Storage

StoreEdge 99x Systems
Storage / Storage Tek 6xxx Arrays
Storage 25xx Arrays
Storage J4xxx
StoreEdge 3xxx Arrays

Library

StoreEdge Lxxxx
StorageTek Lxxx
StorageTek SL8500 / SL3000
StorageTek SL150
T10000, 9840, 9940 Tape Drives
LTO, DAT, DLT, SDLT Tape Drives

table evernex

Truth vs fiction

The top 5 myths about TPM

OEM claims The Evernex truth
Diagnostic tools & maintenance aids Tools can only be configured by the OEMEvernex has developed maintenance aids and tools that perform the same function
Firmware patches and updatesThird party providers cannot provide software patches and updates Evernex supports stable systems that are post warranty, negating the need for updates
Replacement parts OEM parts are better quality than the counterfeit ones used by third partiesEvernex uses original manufacturer spare parts, tested and reconditioned by our team to ensure performance at the highest level
OS supportThird party providers are unable to provide software support Evernex has L3 support engineers specialized per technology providing day to day 24/7 support
Engineering talent OEM engineers are the only ones qualified to service equipment Evernex engineers are certified/trained to deliver services in the state of the art according to OEM best practice

Evernex in figures

Performance and impact by the numbers

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years of experience

Sustainability

Reduce your Carbon Footprint

Our TPM offering not only optimizes your operations but also contribute to a greener future.
By maximizing the lifespan of your existing IT infrastructure through the use of refurbished parts, you help reduce electronic waste and the carbon emissions associated with the manufacture of new equipment.

Discover more
maintanance
TPM vs OEM
server hardware
maintain center

Data Center Maintenance

Extend the life of your data center IT assets with Third-Party Maintenance

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FAQ

Maintenance made simple

woman working

How quickly can I get my assets under contract?

Depending on your needs, we can have your asset under contract as quickly as possible.
Get in touch with one of our experts and discuss your options.

What is the minimum contract duration?

There is no minimum duration for our contracts. This gives you the flexibility to decide whether our service is the right fit for you and your business without added fees for early contract termination.

How do you manage assets under warranty?

We offer our service to assets still under warranty of the Original Equipment Manufacturer (OEM), delivered in accordance with your tailored SLA. Evernex always provides its third-party maintenance service completely independent of the OEM, meaning we do not deal with them directly.

How does Evernex guarantee the quality of its spare parts?

All spare parts provided through our third-party maintenance service are refurbished at our state-of-the-art facilities. We ensure their performance by putting them through rigorous quality testing that allows us and you to have full confidence in their ability to keep your systems running.

I have a problem with a server that is not under contract. How can Evernex help me?

To solve your server’s problem, first we conduct a remote troubleshooting session to find out more about the nature of the issue. With this information, we then offer you a quote for time and materials, before arranging the necessary personnel and resources to fix the problem in line with your SLA.

Manufacturers

Other brands supported

cisco
hpe
netapp
brocade

Contact us

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