Library solutions
We bring together experience, expertise and state-of-the-art facilities to repair libraries across all leading brands.
Overview
Expertise, experience and cutting-edge technology
We offer the only TPM option to repair libraries and sub-assemblies, maintaining thousands of assets over the world for thousands of organizations.
What we offer
Your library, in good hands
6-month to 1-year guarantee
We’re so confident of the quality of our in-house repairs, we offer a 6-month guarantee.
All readers and libraries we provide:
- Are fully reconditioned and tested in our workshop
- Come with a test report
- Include a warranty for the entire asset
Flexible & tailored service
All our library repair services are offered with your business in mind. We’re flexible and can cater to every eventuality.
- Workshop repairs: fixed-price service based on listed products, free quotations on all other models
- Advance exchange (ADEX): we make sure you have a replacement part while yours is being repaired
- Standard exchange: we receive your faulty part and provide you with a functional one
- On-site maintenance: for fast fixes and other maintenance tasks
Comprehensive library management
Library management is complex, so we offer the full service, simplifying processes across your multi-vendor library equipment with a Single Point of Contact (SPOC).
We also offer:
- On-site troubleshooting
- Fleet migration
- Recovery of old units
- Firmware updates
- Duplication
- Data conversion
Multi-vendor support
All major tape libraries’ brands
Our multi-vendor expertise extends to all leading manufacturers. We sell, rent and support industry-leading equipment from a wide array of brands.
Key figures
Library repair in numbers
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