IT infrastructure management and real-time service updates at the touch of a button

When there’s a problem, you need immediate access to the right information anytime, from anywhere. At Evernex, we’ve developed a self-service customer portal that’s all about you. It lets you easily manage your IT assets and service tickets and access all the information you need from wherever you are. From your phone, laptop or any other device, you can manage your entire portfolio of assets under contract. You can view and sort all data center equipment on your agreement, track SLAs, view real-time updates on service ticket activity and check your account information. CARE ensures you have the right coverage for effective asset management and better cost control, with new features and improvements being added all the time.

Evernex CARE is our intuitive portal that gives you access to service tickets and equipment details.

For Evernex, embedding digital transformation in the way that we engage with IT life service customers means strengthening the backbone of our organization, and delivering a range of features and benefits through our new CARE portal

  •    Place service tickets from any device.
  •    Track real-time service ticket status.
  •    Review all your service records by location or date.
  •    View all assets on your agreement.
  •    View SLAs by equipment.
  •    Track and review warranty coverage.
  •    Find important EOL & EOSL dates for your equipment.

Make your life easier and more efficient with Evernex CARE

We think CARE will empower our clients to solve their own issues, making IT issues fast and frictionless to resolve in the way that you’ve asked for - improving your satisfaction levels and strengthening our relationship.

Let's get your IT to work for you

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